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Dear
Sir or Madam,
I am pleased to report that the live site is now fully
operational and transactions have been authorised at a normal rate since just
after 6pm.
Our engineers have successfully installed a new
authorisation server in parallel with the existing authorisation server to
overcome the difficulties we have experienced over the past two days.
We
will continue to closely monitor the system this evening and overnight.
A full technical update of the changes that we have made to our system
will be made available to you in due course.
I would like to take this
opportunity to thank you for your patience while we resolved this issue.
Kind regards
Protx
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